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HR Transformation

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Modernise and digitilise the employee journey

Is your organisation struggling to attract and retain talent? Do you lack system support for your HR processes, or does your current solution need to be replaced because it no longer meets the needs of the business or complies with legal requirements? Does your personnel-intensive operation involve shift work, complex collective agreements, many part-time employees, or high turnover?

Centigo has project managers and experts with extensive and proven experience in helping organisations successfully drive HR transformation and workforce planning, both in the private and public sectors.

We can assist you with:

  • Mapping and enhancing the employee journey from recruitment to exit, to attract, develop, retain, and engage your people
  • Leading and conducting feasibility studies, system selection, procurement, and implementation of modern digital HR, payroll, and workforce planning solutions
  • Establishing and implementing a sustainable staffing strategy that results in reduced turnover and increased productivity

People & Experience

We have assisted many organisations in mapping and enhancing the entire employee experience from recruitment to exit, to attract, develop, and engage their people each step of the way. We help you with:

  • Mapping the employee journey and identifying improvement opportunities
  • Processing design and development with a focus on the employee experience
  • Clarifying and developing roles and role structure
HR (första)

People & Digitalisation

We are independent experts who can assist you before and during the implementation of modern digital HR, payroll, and workforce planning solutions. We have knowledge of and experience with a broad range of systems on the market. We provide:

  • Pre-studies and business cases
  • System selection and procurement
  • Implementation projects
  • Project management
  • Test management
  • Change management
HR andra

People & Planning

We have extensive experience in workforce planning for labour-intensive operations using shift work across various industries, such as healthcare, retail, warehousing & logistics, and travel & transportation. We can:

  • Design and implement a sustainable staffing strategy resulting in reduced turnover and increased productivity
  • Analyse resource drivers and staffing needs for the operation
  • Develop processes, system support, and organisation that align with the staffing strategy
  • Implement contingency planning at the right times to reduce the need for costly emergency solutions such as overtime and consultant staffing
HR 1
Client Case

Preliminary study and implementation of a Nordic HR system for a fast-food chain

Challenges

The client's organisation, employing over 25,000 employees in the Nordic region, faced the challenge of establishing a unified HR structure across the Nordic countries. The goal was to harmonise HR processes, including the implementation of a common support system and the establishment of an integrated HR organisation. This extensive project aimed not only to simplify internal procedures but also to create cohesion among the different countries' practices and cultures.
Methodology

The project began with a feasibility study in which we applied our proven methodology for system selection, focusing on comprehensive requirements and identifying potential system suppliers. During the implementation phase, Centigo took responsibility for designing and implementing processes and system support to digitise the entire employee lifecycle. Another crucial part of Centigo's role was leading the workflows for acceptance testing, integration testing, and critical paths for a successful transition, including communication, training, and change management.
Results

Through a methodical and phased rollout, the implementation was successful. Since November 2023, the system has been fully operational in all Nordic countries. This smooth and carefully planned implementation has earned continued trust in Centigo from the customer. As a result of this successful collaboration, Centigo has been assigned the task of supporting the customer with additional initiatives regarding the digitisation of HR processes for their operations in the Nordic region.

Why Centigo?

We create Business Wellness companies
Based on our experience, we have developed the model and philosophy that we call Business Wellness. With the help of this model, we can analyse a company's ability to achieve long-term success.
Independent actor

As an independent actor, we can objectively evaluate all solutions on the market and provide clients with unbiased and tailored advice to ensure that their needs and goals are met in the best possible way.
We work with our clients, rather than for our clients
At Centigo, we believe in creating lasting partnerships by working with our clients rather than just performing tasks for them. This means we strive to build personal relationships that go beyond business connections.

Get in touch with our experts

Feel free to contact us for a free and non-binding meeting where we listen to your specific challenges and needs.

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