CX Management

In CX Management, we assist you with:

Customer journey mapping – Data collection, mapping, analysis, and insight into processes and tools
Preliminary CX studies and strategy development
CX Ops – Implementation of CX strategies in work methods, organisation, and culture
Go To Market – Digitisation and streamlining of customer engagement by adopting modern IT tools, including CRM and Marketing Automation.

Why Centigo?

We create Business Wellness companies

Based on our experience, we have developed the model and philosophy that we call Business Wellness. With the help of this model, we can analyse a company's ability to achieve long-term success.

Independent actor

As an independent actor, we can objectively evaluate all solutions on the market and provide clients with unbiased and tailored advice to ensure that their needs and goals are met in the best possible way.

We work with our clients, rather than for our clients

At Centigo, we believe in creating lasting partnerships by working with our clients rather than just performing tasks for them. This means we strive to build personal relationships that go beyond business connections.

We help you become more customer-focused, insight-driven, efficient, and profitable across the entire customer journey.

In CX Management, we assist you with:

Why Centigo?

Contact our experts